General Tour Info
Bilbrey Tours, Inc.
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Optional Travel Protection Insurance is available for purchase through TripAssure.
Travel Protection Insurance
(For detailed instructions for purchasing Travel Insurance, click here)
TripAssure Customer Service: 833.297.2258
Bilbrey Tours, Inc. has been in business 35 years and is a member of the National Tour Association, Cruise Line International Association, American Bus Association, Abilene Chamber of Commerce and is a Better Business Bureau Accredited Business.
Bilbrey Tours owns luxury motorcoaches with pull-down window shades, video monitors, footrests, cup holders, reclining seats, individual map pockets, large overhead storage, and a restroom facility.
Photographs of travelers may be used in publications, social media, and at travel shows. Anyone declining permissions must notify Bilbrey Tours, Inc. in writing.
Smoking / Liquor
Smoking, e-cigarettes, and alcoholic beverages are not permitted on the motorcoach. Frequent (about every two and a half hours) rest/meal stops afford the opportunities to smoke outside the coach.
Physical Disability
In compliance with the Americans With Disabilities Act, Bilbrey Tours, Inc. will make reasonable efforts to accommodate the special needs of tour participants. It is strongly recommended that persons requiring assistance be accompanied by a companion who is capable of and totally responsible for providing the assistance. Neither Bilbrey Tours, Inc. personnel nor its suppliers may physically lift or assist clients onto transportation vehicles or within hotel rooms. Travelers needing special assistance musty notify Bilbrey Tours, Inc. at the time of booking to determine what assistance may reasonably be made available by Bilbrey Tours, Inc.
Tour Price Includes
Transportation from Abilene (other cities noted), hotel accommodations, hotel baggage handling for one piece of luggage, admissions to included attractions, meals as specified, services of a tour escort and gratuity for driver, unless otherwise noted.
Tour Prices are subject to fuel supplement surcharges by airlines, cruise lines, and other vendors.
Unused Features
No refund or credit will be given, in whole or in part, for unused air transportation, land transportation, hotel accommodations, or other features you voluntarily do not use.
Single / Triple Accommodations
Please understand that a “single” reservation means single accommodations at the hotels, and does not guarantee a double seat on the motorcoach. Be advised that “triple” accommodations at the hotels will be two beds only. It does not cover the cost of a rollaway.
Seating
In an effort to be fair to all travelers, Bilbrey Tours, Inc. will use a seat-rotation system. Your tour escort will remind you when to rotate seats. If you anticipate any difficulty with this system, you must contact Bilbrey Tours, Inc. prior to tour.
Changes in Accommodations
If a single room must be assigned because your roommate cancels (even if at the last moment or while on the tour), we must, out of necessity, charge you the supplement or pro rata thereof since the hotels make no allowance. Likewise, if one of the three roommates cancels, resulting in double, rather than triple occupancy, your final billing must be based on double occupancy.
Travel Documents
Your travel documents will be sent approximately two to three weeks prior to departure. Documents include tour itinerary, departure and arrival information, hotel information, clothing suggestions, baggage tags, plus any helpful hints.
Agency Responsibility
Bilbrey Tours, Inc., Abilene, Texas acts solely as your agent arranging for transportation, lodging and sightseeing activities, and will not be liable for any delayed departures or arrivals or for any damages, losses or injuries to person or property. Full payment by the tour member constitutes the tour member’s acceptance of these terms and conditions.
No liability is assumed in connection with any transportation, restaurants or lodging used for the duration of these tours. Although ever effort is made to handle your luggage carefully, we are not responsible for lost, stolen, or damaged articles, including luggage or personal property. We reserve the right to cancel any tour prior to departure, and in such case, our total obligation will be only to refund all payment toward said tour. Bilbrey Tours Inc. will not be liable for matters beyond our control including but not limited to traffic congestion, airline delays, airline cancellations, weather conditions, Government shutdowns or acts of God. Bilbrey Tours, Inc. reserves the right to refuse service to any person.
Refund Policy
For cancellations after the time of booking to date of final payment:
Full refund less penalties assessed by airlines, cruise lines and other vendors.
For cancellations from date of final payment to 15 days prior to travel:
50% refund less penalties assessed by airlines, cruise lines, and other vendors.
For cancellations 14 days to day of travel:
No refund
Cancellation Policy
All cancellations must be reported to Bilbrey Tours, Inc. and TripAssure when the problem causing the need to cancel arises.
Travel Protection Insurance
An optional Travel Insurance is available for purchase on overnight tours through TripAssure.
In today’s changing travel environment, it’s important to protect your travel investment so you can relax and enjoy your trip. Unforeseen events such as flight delays, baggage loss, or even a sudden sickness or injury could impact your travel plans. For convenience, we offer a TripAssure Insurance protection plan to help protect you and your travel investment against the unexpected.
Bilbrey Tours encourages the purchase of a Travel Protection Plan to help protect your investment, your belongings, and most importantly you! Bilbrey Tours makes the Tour & Cruise Travel Protection Plans easily available. For complete details and to purchase a plan, click the link below.
Click Here to Purchase Travel Protection
IMPORTANT: You must be medically capable of travel on the day you purchase this plan. The reason for cancellation or interruption of your trip must first occur after your effective date of Trip Cancellation benefits.
All claims must be completed by your attending physician. The reason for cancellation or interruption of your trip must be determined by an attending physician validating that you are unable to travel.